Refund policy

Return/Cancellation/Exchange Terms:
1. All cancellations and returns must be authorized by CI Motorsports, please read below to see where you fit in..

2. If you cancel any order you will be subjected to a 3% cancelation charge. The credit card companies charge us to process your payment, so we in turn pass the charge to you when processing all refunds. This charge does not apply to PayPal payments.
 
3. All returned items will be subject to a 10% restocking fee, If an items packaging is open, item is used, or 15 days have passed since products were received the item can no longer be returned for a cash refund.  We however will offer store credit on items for up to 30 days past purchase date. If we have made a shipping error we will honor a full refund/exchange.
 
4. WE WILL NOT ACCEPT RETURNS ON ANY OPENED/ USED/ MODIFIED/ DAMAGED PRODUCTS PERIOD!

5. NO RETURNS ON: Electronics, turbocharger's, clutch kits, body parts, fuel system components, and engine internals.  All custom machine shop work such as heads, blocks, turbos, and manifolds cannot be canceled once work is started on them. These are custom built items for you so please be considerate.

7.  Special Order Items cannot be returned for refund or exchange unless defective. We can offer exchanges on all defective items thru the manufacturer.

8. Refunds take 24-48 hours for us to process.  If order was paid with a major credit card you will need to allow 3-5 business days for the refund to post back to your account.  PayPal refunds are instant but we still need time to process your order refund.

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